Customer Information

General information relating to payment options, delivery information and returns policy:

 

Payment Options

  • Credit/Debit cards (processed by PayPal)
  • PayPal
  • Cheque
  • Cash (only available to customers on the Isle of Man)

All credit and debit card payments will be processed through the secure PayPal system.  You will be directed to PayPal as you follow the online order process if you choose to pay by this method.  You do not require a PayPal account to make a credit/debit card payment.  Please see www.paypal.com for their general terms and conditions in relation to making a payment and their privacy policy.

If you choose to pay by cheque, please send your cheque for the full amount to:

Manx Craft Boutique,

26 Cedar Walk,

Tromode,

Douglas,

Isle of Man,

IM2 5NL 

Please also include a note with your address and order number.  

Items in your order will not be dispatched until the cheque has cleared and full funds have been received.  A note will be sent to confirm dispatch of your order.

For customers on the Isle of Man, cash for the full amount will be acceptable and these deliveries will be made by hand.  If you choose to pay by this method, please add a note to your order to confirm when the best time would be to deliver your order and collect payment.

 

Delivery Costs

Deliveries to the UK:

Total cost of goods (including discount) Delivery cost
Up to £30 £2.99
£30 - £50 £4.99
More than £50 Free

 

Deliveries to the Isle of Man:

Total cost of goods (including discount) Delivery Cost
Up to £10 £2.99
More than £10 Free

 

Delivery Information

Manx Craft Boutique aims to have your orders ready for dispatch/delivery within 48hours of receipt of order and payment (see separate note above regarding payments made by cheque).  If there are to be any delays to the dispatch/delivery of your order, an additional email will be sent.

For deliveries to the UK, all orders will be sent via the Isle of Man Post Office where it will then join the Royal Mail system when it reaches the UK.  All mail from the Isle of Man is treated as first class so your order should reach the delivery address a day after posting.  An email will be sent to confirm the date of dispatch. 

Unfortunately Manx Craft Boutique currently only delivers to the Isle of Man and the UK.  

 

Returns Policy

Please see our Terms and Conditions for full details of our returns policy.